Terms & Conditions

Terms & Conditions of Hipboutiquehotels

Please take time to read these terms and conditions of Hipboutiquehotels.

By making use of this website, you agree to accept, without limitation or criterion, all the terms and conditions of Hipboutiquehotels. If you do not agree with these terms, please do not use the site. Hipboutiquehotels is a team of experienced people who has relationships with the featured Hotels. The properties are featured on the website and can be Boutique Hotels, Resorts, Retreats, Villa’s, Lodges or other boutique accommodations.
 
Hipboutiquehotels is an online boutique hotel reservation website that acts as a booking agent for the featured hotels that are being booked. It is important to know that once you make a booking with a hotel that you are using the Terms & Conditions of that hotel. In other words, by making a booking with Hipboutiquehotels, you are entering into a contract with the specific hotel and not with Hipboutiquehotels itself.

Hipboutiquehotels reserves the right, at its sole discretion, to modify the Website, Reservation Offer, Reservation Acceptance, Booking Confirmation, Services or the Terms and Conditions, at any time and without prior notice.  By continuing to access or use the website after such modification, you agree to be bound by the modified terms. If the modified terms are not acceptable to you, we advise you not to use the website.


Privacy

Your privacy is important to us. We handle all information with care and all information will be used for Hipboutiquehotels.com only. 

Reservations

All reservations are subject to availability. Reservations made on this site are considered conditional until a confirmation number is given to the guest to substantiate the reservations by email or fax. The hotel may, from time to time, communicate with the guests, to re-confirm the reservations and to prevent any simulated bookings.

Hotels

Hipboutiquehotels wants to ensure that all hotel information is accurate, however hotel facilities, rates and offers may change at any time and any opinions expressed are subjective.

Changing dates on your reservation

Rates are dependent on many factors such as seasonality, day of week, length of stay, room type, number of people in the room, etc. When you modify the dates on your reservation, (arrival or departure dates), then the reservation is subject to the current rates at the time of the modification.

Booking Policies

Should the guests wish to amend any reservations, modifications may be made on the website at the earliest convenience.
 
All bookings are subject to the terms & conditions of the relevant hotel. It is important and you are responsible for reading these conditions once you have been advised at the time of the booking.

If the customer wants to deal directly with the hotel, we are not responsible for any direct dealings.

At all times are the hotels, featured on the website, responsible for their final quotes, rates and terms & conditions.
Depending on the terms and conditions of the relevant hotel payments are made online through secure servers. For all bookings we take a credit card number that is forwarded securely to the hotel to guarantee the booking. So at the time of confirmation, you are subject to the Terms & Conditions including the Cancellation Policy of the relevant hotel.

Rates - Best Price Guarantee

Hipboutiquehotels will handle a Best Price Guarantee. Hipboutiquehotels guarantees that you will not get a better/preferred rate for an equivalent room, booked at the same moment, by contacting the Hotel directly. If, however you do find a better rate with the selected hotel and you can comfirm us by sending an email of evidence, Hipboutiquehotels will - after approval has been granted - pay the difference. 

Confirmation of the Booking

Once you Confirm the booking your reservation is permanent and binding. Hipboutiquehotels will send you a confirmation of your reservation by email, so it is important that you provide us with the accurate email address. If your reservation is not accepted, we can help you find a comparable alternative, but you are freely entitled to choose whether or not to accept such an alternative.

Advanced Deposits, fees or charges

Any advance deposits, additional fees or charges will always be clearly marked before you confirm your booking. Once paid, these additional charges are non-refundable unless otherwise mentioned.

Refunds

Refunds depend on the terms and conditions of the relevant hotel and will be made by the same method used to pay for the booking.

TAX & Service Charges

Any applicable Taxes and Service Charges may be subject to change at any time.

Cancellations

In case of a cancellation or an amendment of a confirmed booking, charges may be payable to the hotel. As each hotel has its own cancellation policy, the amount of the charges will depend on their policies. The period of the cancellation or amendment is also important and can have influence on the charges.

The Cancellation Policies of the hotels are per hotel and may outline a period or several periods prior to arrival date when cancellations will be subject to payment of a penalty. Please note that with prior to arrival date we mean it does not included the day of arrival . Once a cancellation policy is mentioned 2 days prior to arrival date it means at least 2 days before the hotel’s stated check-in time on the day before arrival to avoid a penalty. Cancellations must be made directly to the relevant hotel. Hipboutiquehotels is not responsible for your changes or amendments of the booking.

Cancellations are mentioned in days and weeks, a week has 7 days, so if the cancellation is 1 week prior to arrival date, it is 7 days prior to arrival date.

Penalties

The rooms that are available and have been requested are not held until the client accepts the offer. It is up to you whether you confirm immediately or at a later stage, we cannot guarantee the offer. You will be notified by email usually within 24 hrs whether your booking is confirmed. If you have not received an email from Hipboutiquehotels it is your responsibility to contact us for information. 

Currencies

The currency in which rates are displayed is based on the location of the hotels. The hotels will use their own conversion rates for actual rates, charges or deposits. Conversion rates used by Hipboutiquehotels does not warrant or guarantee accuracy so the actual rates may vary.

Special Offers

Special Offers and Promotions are subject to specific terms, conditions and restrictions of the supplier and are listed on the site. We reserve the right to modify or alter any special offer or promotion at any time. 

Insurance

We advise you to take a travel insurance for all members of your party once you decide to make a booking. There are many travel insurances and its not our responsibility to advise you which insurance is appropriate. 

Limitation of Liability and Disclaimer

Hipboutiquehotels does not warrant that errors or omissions may sometimes occur. We cannot be held responsible for any errors, changes or omissions that may have occurred. All information mentioned on the website are recommendations, experiences or opinions and are guidelines. Personal notes written by our team are based on experiences and are subjective.